What should I do if my device has a problem?

If you experience a problem with a device purchased through Auramax Digital, contact us and provide:

  • Your name
  • Proof of purchase
  • Device model
  • Description of the problem
  • Photos or videos where relevant

Warranty, repair or replacement eligibility will depend on the device, nature of the problem and applicable manufacturer, supplier or YES warranty terms.

Do not attempt to dismantle or modify the device if you intend to make a warranty claim.

Leave a Reply

Your email address will not be published. Required fields are marked *