Legal & Privacy
Dealer Disclaimer
Auramax Digital Sdn Bhd
Company Registration No.: 202501013821 (1615235-A)
Last Updated: 22 August 2026
Auramax Digital Sdn Bhd is an independent company and a YES Authorized Exclusive Dealer, authorised to market and sell selected YES products and services.
This website, auramaxdigital.com.my, is independently owned and operated by Auramax Digital Sdn Bhd and is not the official website of YES or YTL Communications Sdn Bhd.
Information relating to YES plans, products, devices, pricing, promotions, contract periods, coverage, eligibility and other service features displayed on this website is based on information made available by YES and may be changed, updated or withdrawn from time to time. The latest applicable terms and conditions of YES shall prevail in the event of any inconsistency.
Customers may browse available plans and submit registration information through this website. Information submitted through the registration form may be processed by Auramax Digital Sdn Bhd for the purpose of assisting customers with their YES service registration.
Submission of a registration form through this website does not constitute final approval, activation or acceptance of a YES service. Customers may subsequently receive an email or other communication requiring them to complete identity verification, including eKYC, and any other verification procedures required for the relevant YES service.
All registrations remain subject to applicable eligibility requirements, identity verification, eKYC, service availability, network coverage, product or device availability, applicable terms and conditions, and final processing or approval by YES/YTL Communications Sdn Bhd where applicable.
Certain payments relating to products, devices, registration or services may be collected directly by Auramax Digital Sdn Bhd. Other payments relating to YES services may be processed through the official YES payment gateway following completion of the required registration or eKYC process. Customers should verify the payment recipient and payment details before completing any transaction.
Auramax Digital Sdn Bhd will make reasonable efforts to ensure that information displayed on this website is accurate and current.
However, prices, promotions, product specifications, service availability, coverage and other information may change without prior notice. Where applicable, the official terms, conditions and information provided by YES/YTL Communications Sdn Bhd shall take precedence.
The YES name, logo and related trademarks, product names and marketing materials displayed on this website are used in connection with Auramax Digital Sdn Bhd’s authorised dealership activities. All respective trademarks and intellectual property rights remain the property of their respective owners.
For enquiries relating to registrations or purchases made through this website, customers may contact Auramax Digital Sdn Bhd through the contact information provided on this website.
Privacy Notice
Last Updated: 22 August 2026
1. Introduction
Auramax Digital Sdn Bhd (“Auramax Digital”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Notice explains how we collect, use, process, disclose, store and protect your personal data when you visit our website, submit a registration form, purchase a product or service, contact us, or otherwise interact with us.
We process personal data in accordance with the Personal Data Protection Act 2010 (PDPA) and other applicable laws in Malaysia.
2. Personal Data We Collect
We may collect personal data including your full name, NRIC/MyKad or passport number, date of birth, residential or correspondence address, postcode, city, state, telephone number, email address, selected YES plan, product or device, registration information, payment or transaction information, customer service records and any other information required to process your application or purchase.
We may also collect basic technical information relating to your use of our website where applicable.
3. How We Collect Your Personal Data
We may collect your personal data when you:
• Complete a registration or application form on our website.
• Purchase a product or service from us.
• Contact us through WhatsApp, telephone, email or other communication channels.
• Request information about YES plans, broadband, devices or promotions.
• Provide information to our sales or customer service personnel.
• Participate in a registration process handled by Auramax Digital.
• Voluntarily provide your personal information to us.
Where necessary, we may also receive information relating to your registration from YES/YTL Communications Sdn Bhd or relevant service providers.
4. Purpose of Collecting Your Personal Data
Your personal data may be used for the following purposes:
• Processing your registration or application for YES products and services.
• Assisting with YES registration.
• Verifying information provided by you.
• Facilitating registration and eKYC procedures.
• Communicating registration instructions and application updates.
• Processing purchases and payments.
• Arranging delivery or collection of products and devices where applicable.
• Providing customer service and responding to enquiries.
• Contacting you regarding incomplete applications.
• Maintaining transaction and customer records.
• Preventing fraud or unauthorised transactions.
• Complying with legal and regulatory requirements.
• Improving our website, services and customer experience.
5. Disclosure of Personal Data
Where necessary, your personal data may be disclosed to:
• YES/YTL Communications Sdn Bhd for registration, verification, eKYC, activation and administration of YES services.
• Authorised employees and sales personnel of Auramax Digital.
• Payment processors and payment service providers.
• Website hosting, IT and communication service providers.
• Delivery or logistics providers where applicable.
• Professional advisers, auditors or service providers where necessary.
• Government authorities, regulators or enforcement agencies where required by law.
Auramax Digital does not sell your personal data to third parties.
6. YES Registration and eKYC
When you apply for a YES product or service through our website, Auramax Digital may use the information submitted by you to assist with your YES registration.
After the registration has been processed, you may receive an email or other communication requiring you to complete the necessary eKYC or identity verification process.
Submission of a registration form through our website does not guarantee approval or activation of a YES service. All applications remain subject to the applicable verification, eligibility, coverage, availability and approval requirements of YES/YTL Communications Sdn Bhd.
7. Payment Information
Depending on the transaction, certain payments may be made directly to Auramax Digital Sdn Bhd.
Other payments relating to YES products or services may be completed through the official YES payment gateway after completion of the required registration or eKYC process.
Payment information submitted directly through an external payment gateway may be processed according to the privacy and security policies of the relevant payment provider.
8. Protection of Personal Data
Auramax Digital takes reasonable measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration or destruction.
Access to personal data is limited, where reasonably possible, to authorised personnel and service providers who require the information for legitimate business purposes.
9. Retention of Personal Data
Auramax Digital will generally retain personal data for a period of five (5) years from the date of the relevant transaction, application, registration or last meaningful interaction with the customer.
Personal data may be retained for a longer period where required or permitted by law, regulatory requirements or legitimate business purposes.
When the information is no longer required, reasonable steps will be taken to securely delete, destroy or anonymise the personal data.
10. Cookies and Website Information
Our website may use cookies or similar technologies for website functionality, security, performance and user experience.
If additional analytics, advertising or tracking technologies are introduced in the future, this Privacy Notice may be updated accordingly.
11. Marketing Communications
Auramax Digital may send information about products, services or promotions where you have requested such information or where permitted by applicable law.
Where consent is required, we will obtain the appropriate consent before sending marketing communications.
You may request to stop receiving marketing communications from us at any time.
12. Your Rights
Subject to applicable law, you may request to:
• Access personal data held about you.
• Correct inaccurate or incomplete personal data.
• Update your personal information.
• Withdraw consent where applicable.
• Stop receiving direct marketing communications.
• Make an enquiry or complaint regarding the handling of your personal data.
Requests may be submitted to Auramax Digital using the contact information below.
13. Accuracy of Information
You are responsible for ensuring that the personal information provided to us is accurate, complete and up to date.
Please inform us if your information changes during the registration or application process.
14. Third-Party Websites and Services
Our website may contain links to websites, eKYC platforms, payment gateways or other services operated by third parties, including YES/YTL Communications Sdn Bhd.
When you provide information directly to another website or service, that information may be governed by the privacy notice and terms of the relevant third party.
15. Changes to This Privacy Notice
Auramax Digital may update this Privacy Notice from time to time to reflect changes in our services, business practices, legal requirements or website functions.
The latest version will be published on our website together with the date of the most recent update.
16. Contact Us
For questions, requests or complaints relating to this Privacy Notice or the handling of your personal data, please contact:
Auramax Digital Sdn Bhd
Company Registration No.: 202501013821 (1615235-A)
Email: sales@auramaxdigital.com.my
Telephone / WhatsApp: +60 18-337 7361
KIPMall Kota Warisan
M41, KIPMALL,
Jalan Warisan Sentral 3,
Kota Warisan,
43900 Sepang, Selangor, Malaysia.
Lotus’s Nilai
G24, Lotus’s Nilai,
1, Jalan BBN 1/3, Putra Point,
71800 Nilai, Negeri Sembilan, Malaysia.
Terms & Conditions
Last Updated: 22 August 2026
1. Introduction
These Terms & Conditions govern your use of auramaxdigital.com.my (“Website”) and any enquiry, registration, application, purchase or transaction made through or facilitated by Auramax Digital Sdn Bhd (“Auramax Digital”, “we”, “us” or “our”).
By using this Website, submitting a registration or application, or purchasing a product or service from Auramax Digital, you acknowledge that you have read and understood these Terms & Conditions.
Where you subscribe to a YES telecommunications service, separate terms and conditions issued by YES/YTL Communications Sdn Bhd may also apply.
2. About Auramax Digital
Auramax Digital Sdn Bhd [Company Registration No. 202501013821 (1615235-A)] is an independent company and a YES Authorized Exclusive Dealer.
Auramax Digital is authorised to market and sell selected YES products and services.
This Website is independently owned and operated by Auramax Digital and is not the official website of YES or YTL Communications Sdn Bhd.
3. Website Information
We make reasonable efforts to ensure that information displayed on this Website is accurate and up to date.
However, product details, plan features, prices, promotions, contract periods, device specifications, availability, coverage and other information may be updated or changed from time to time.
Where information displayed on this Website differs from the latest applicable information or terms issued by YES/YTL Communications Sdn Bhd, the applicable official YES terms and conditions shall prevail in relation to the YES service.
4. YES Products and Services
YES telecommunications services are provided by YTL Communications Sdn Bhd.
Auramax Digital acts as an authorised dealer to assist customers with the marketing, sale and registration of selected YES products and services.
A customer’s subscription to a YES service may be subject to separate service terms, plan terms, promotional terms and other applicable conditions issued by YES/YTL Communications Sdn Bhd.
Customers are encouraged to review the applicable YES terms and conditions before completing a subscription.
5. Registration and Application
Customers may submit information through this Website for the purpose of applying for selected YES products or services.
Submission of a registration or application form through this Website does not mean that the application has been approved or that the service has been activated.
Auramax Digital may use the information provided by the customer to assist with the registration process.
The customer may subsequently receive an email or other communication requiring the customer to complete additional steps, including identity verification or eKYC.
All applications remain subject to applicable requirements including:
• Customer eligibility.
• Identity verification.
• eKYC requirements.
• Accuracy of information provided.
• Network or service coverage.
• Product or device availability.
• Applicable plan requirements.
• Applicable contract requirements.
• Approval and processing by YES/YTL Communications Sdn Bhd where required.
6. Customer Information
Customers must provide complete, accurate and current information when submitting an application, registration or order.
Auramax Digital reserves the right to request additional information or supporting documents where reasonably required for registration, verification, payment, delivery or other transaction purposes.
Providing false, incomplete or misleading information may result in delays, rejection or cancellation of an application or transaction.
7. eKYC and Identity Verification
Certain YES services require customers to complete eKYC or other identity verification procedures.
Where required, the customer is responsible for completing the eKYC process personally through the relevant YES or authorised verification platform.
Auramax Digital cannot guarantee successful eKYC verification.
Failure to complete the required verification procedures may prevent the registration or activation of the selected service.
8. Prices, Taxes and Charges
Prices displayed on this Website are stated in Malaysian Ringgit (RM) unless otherwise specified.
Where applicable, prices may be subject to Sales and Service Tax (SST), upfront payments, device charges, delivery charges, deposits, activation charges or other applicable charges.
We will make reasonable efforts to clearly display material charges associated with a product or service.
Customers should review the total amount payable and relevant plan details before completing a transaction.
9. Payments
Depending on the product or transaction, payment may be:
• Made directly to Auramax Digital Sdn Bhd; or
• Processed through the official YES payment gateway or another authorised payment service.
Customers should check the payment recipient, amount and transaction details before making payment.
Where payment is processed through a third-party payment gateway, the transaction may also be subject to the terms, conditions and privacy policies of the relevant payment provider.
Auramax Digital will not request customers to make payment to an unauthorised personal account.
10. Contract Plans
Certain YES plans may require customers to enter into a minimum contract period, such as a 12-month or 24-month commitment.
The applicable contract period will be stated with the relevant offer where applicable.
Customers should ensure that they understand the contract period and any applicable early termination, outstanding payment, device or other obligations before subscribing.
Early termination of a YES service is subject to the applicable terms and conditions imposed by YES/YTL Communications Sdn Bhd.
11. Coverage and Service Performance
Availability of YES services depends on factors including network coverage, location, device compatibility, network conditions and other technical factors.
Any coverage information provided on this Website is for general reference and does not constitute a guarantee that a particular service level, signal strength or speed will be available at every location or at all times.
Customers should check the applicable YES coverage information before subscribing where coverage is important to their decision.
12. Products and Devices
Product and device images displayed on this Website are for reference and illustration purposes.
Actual appearance, packaging, accessories or specifications may vary where manufacturers or suppliers update their products.
All products and devices are subject to availability.
Where a particular device or product is unavailable, Auramax Digital will contact the customer regarding the available options where appropriate.
13. Delivery and Collection
Where physical products or devices are provided, delivery or collection arrangements will be communicated to the customer.
Delivery times are estimates unless otherwise specifically agreed.
Customers are responsible for providing an accurate delivery address and valid contact information.
Auramax Digital is not responsible for delays caused by incorrect customer information or circumstances reasonably outside our control.
14. Cancellation, Returns and Refunds
Eligibility for cancellation, return, replacement or refund depends on the nature of the product or service, the stage of registration or activation, the condition of the product, the applicable YES terms and conditions, and applicable Malaysian consumer laws.
Customers who wish to request a cancellation, return or refund should contact Auramax Digital as soon as possible.
Where a payment has been made directly to YES or through the official YES payment gateway, any applicable refund may be subject to the processes and terms of YES/YTL Communications Sdn Bhd.
Nothing in these Terms & Conditions is intended to exclude or restrict any consumer right that cannot lawfully be excluded under Malaysian law.
15. Promotions and Special Offers
Promotions, discounts, free devices, gifts, rebates or other special offers may be subject to additional eligibility requirements, promotional periods, stock availability and specific terms and conditions.
Promotions may be changed, extended or withdrawn by the relevant provider in accordance with the applicable promotional terms.
Where a promotion is offered by YES/YTL Communications Sdn Bhd, the applicable YES promotional terms and conditions shall apply.
16. Customer Responsibilities
By using this Website or submitting an application, customers agree to:
• Provide accurate and complete information.
• Use their own valid identification information.
• Complete required verification or eKYC procedures personally where applicable.
• Review the selected plan, price and contract period before proceeding.
• Verify payment information before making payment.
• Comply with applicable YES service terms and conditions.
• Inform Auramax Digital if information provided during the application process is incorrect or changes.
17. Third-Party Websites and Services
This Website may contain links to websites or systems operated by third parties, including YES/YTL Communications Sdn Bhd, eKYC platforms and payment gateways.
When you access a third-party website, you may be subject to that website’s own terms, privacy notice and policies.
Auramax Digital does not control independently operated third-party websites or systems.
18. Intellectual Property
Unless otherwise stated, content created by Auramax Digital for this Website, including website layouts, text, graphics and other original materials, is owned by or licensed to Auramax Digital.
The YES name, logo, trademarks, product names and authorised marketing materials displayed on this Website are used in connection with Auramax Digital’s authorised dealership activities.
All trademarks and intellectual property rights remain the property of their respective owners.
19. Website Availability
Auramax Digital does not guarantee that this Website will always be available without interruption or technical errors.
We may temporarily suspend, update or modify parts of the Website for maintenance, security, technical or operational reasons.
20. Limitation of Liability
Auramax Digital will make reasonable efforts to provide accurate information and properly process applications and transactions within its control.
To the extent permitted by applicable law, Auramax Digital shall not be responsible for losses arising solely from circumstances outside its reasonable control, including network interruptions, failures of third-party systems, YES system availability, unsuccessful eKYC verification or external payment gateway interruptions.
Nothing in these Terms & Conditions excludes or limits liability that cannot lawfully be excluded or limited under Malaysian law.
21. Privacy and Personal Data
Personal data collected through this Website will be handled in accordance with our Privacy Notice.
Customers should review the Privacy Notice before submitting personal data through this Website.
22. Changes to These Terms & Conditions
Auramax Digital may update these Terms & Conditions from time to time to reflect changes to our Website, products, services, business practices or applicable legal requirements.
The latest version will be published on this Website together with the date of the most recent update.
23. Governing Law
These Terms & Conditions are governed by the laws of Malaysia.
Any dispute relating to transactions with Auramax Digital will be dealt with in accordance with applicable Malaysian law and the rights available to consumers under applicable legislation.
For YES telecommunications services, the applicable YES/YTL Communications Sdn Bhd service terms and dispute-resolution procedures may also apply.
24. Contact Us
For enquiries regarding these Terms & Conditions, registrations, purchases or transactions, please contact:
Auramax Digital Sdn Bhd
Company Registration No.: 202501013821 (1615235-A)
Email: sales@auramaxdigital.com.my
Telephone / WhatsApp: +60 18-337 7361
KIPMall Kota Warisan
M41, KIPMALL,
Jalan Warisan Sentral 3,
Kota Warisan,
43900 Sepang, Selangor, Malaysia.
Lotus’s Nilai
G24, Lotus’s Nilai,
1, Jalan BBN 1/3, Putra Point,
71800 Nilai, Negeri Sembilan, Malaysia.
Registration & Personal Data Consent
Last Updated: 22 August 2026
1. Purpose
When submitting a registration or application through this website, customers are required to provide certain personal information to enable Auramax Digital Sdn Bhd to process and assist with the requested product or service registration.
The information provided may include personal identification details, contact information, address, selected plan, registration information and other information reasonably required to process the application.
2. Processing of Personal Data
By submitting a registration or application, the customer acknowledges that the personal data provided may be collected, used, stored and processed by Auramax Digital Sdn Bhd for purposes related to:
• Processing the customer’s application or registration.
• Assisting with YES product or service registration.
• Verifying information provided by the customer.
• Facilitating the eKYC or identity verification process.
• Communicating application status, instructions or required actions.
• Processing orders and payments where applicable.
• Providing customer service and support.
• Maintaining transaction and registration records.
• Complying with applicable legal and regulatory requirements.
Personal data will be handled in accordance with our Privacy Notice.
3. Disclosure to YES / YTL Communications
Where necessary to process a YES registration, relevant personal data may be disclosed or submitted to YES/YTL Communications Sdn Bhd for registration, verification, eKYC, eligibility assessment, activation and administration of the requested YES product or service.
Customers may subsequently be required to complete additional verification or eKYC procedures directly through systems operated or authorised by YES/YTL Communications Sdn Bhd.
4. Accuracy of Information
Customers confirm that the information submitted in the registration form is accurate, complete and belongs to the person making the application.
Providing incorrect, incomplete or misleading information may result in delays, unsuccessful verification or rejection of the application.
5. Application Does Not Guarantee Approval
Submitting a registration form through auramaxdigital.com.my does not guarantee approval, activation or acceptance of a YES service.
Applications remain subject to the applicable eligibility, verification, eKYC, coverage, product availability and approval requirements.
6. Consent and Acknowledgement
By submitting the registration form, the customer acknowledges that they have read and understood the applicable Privacy Notice, Terms & Conditions and Dealer Disclaimer.
Where consent is required for the processing of personal data, the customer consents to Auramax Digital Sdn Bhd processing and disclosing the personal data provided for purposes directly related to the customer’s registration, application, transaction and requested services.
Consent for unrelated marketing or promotional communications will be obtained separately where required.
Copyright & Trademark Notice
Last Updated: 22 August 2026
All content on auramaxdigital.com.my, including website text, layout, graphics, banners, promotional materials and other original content created by Auramax Digital Sdn Bhd, is protected by applicable copyright and intellectual property laws.
Unless otherwise stated, such content is owned by, licensed to, or authorised for use by Auramax Digital Sdn Bhd [Company Registration No. 202501013821 (1615235-A)].
The YES name, YES logo, product names, service names, trademarks, brand elements and authorised marketing materials displayed on this website are used by Auramax Digital Sdn Bhd in connection with its activities as a YES Authorized Exclusive Dealer.
All rights, title and interest in the YES brand, trademarks and related intellectual property remain with their respective owners, including YTL Communications Sdn Bhd, where applicable.
The display of YES trademarks and marketing materials on this website does not transfer any ownership rights to Auramax Digital Sdn Bhd.
Other company names, product names, logos and trademarks appearing on this website may be the property of their respective owners.
No part of this website may be copied, reproduced, republished, distributed, modified or used for commercial purposes without prior written permission from Auramax Digital Sdn Bhd or the relevant intellectual property owner, except where permitted by law.
Unauthorised use of any trademark, logo, copyrighted material or other intellectual property displayed on this website is prohibited.
Your trusted connection to YES 5G plans,
broadband, devices and digital solutions.
Auramax Digital Sdn Bhd
202501013821 (1615235-A)
M41, KIPMALL, JALAN WARISAN SENTRAL 3, KOTA WARISAN, 43900 SEPANG, SELANGOR
Contact: 60183377361
Email: sales@auramaxdigital.com.my